Terms of Service

1. Agreement to Terms

By accessing and using Desies World's import-export services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

Desies World provides professional import and export services for groceries, wooden doors, home interiors, and related products. Our services include but are not limited to:

• Import and export of groceries
• Trade and export of wooden doors
• Import and export of home interior products
• Logistics and customs support
• Product sourcing and quality assurance

3. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and timely information
• Comply with all import/export laws and regulations
• Respond promptly to requests for information
• Review and approve work before shipment
• Pay all fees according to agreed terms
• Maintain confidentiality of login credentials

4. Our Responsibilities

Desies World agrees to:

• Provide services with professional competence
• Maintain confidentiality of client information
• Use industry-standard security measures
• Deliver services in a timely manner
• Comply with applicable trade and business standards
• Provide regular updates on service progress

5. Fees and Payment

Payment terms include:

• Fees are due according to agreed payment schedule
• Late payments may incur additional charges
• Services may be suspended for non-payment
• All fees are non-refundable unless otherwise stated
• Price changes require 30 days written notice

6. Confidentiality

We maintain strict confidentiality regarding all client information. We will not disclose client information except:

• With written client consent
• As required by law or regulation
• To professional advisors under confidentiality obligations
• In response to valid legal process

7. Limitation of Liability

Desies World's liability is limited to the fees paid for services. We are not liable for:

• Indirect, special, or consequential damages
• Loss of profits or business opportunities
• Penalties or interest imposed by tax authorities
• Damages resulting from client-provided information
• Third-party software or system failures

8. Professional Standards

Our services are provided in accordance with:

• International trade regulations
• Professional ethical standards
• Applicable laws and regulations
• Industry best practices

9. Data Security and Backup

We implement comprehensive security measures including:

• Encrypted data transmission and storage
• Regular data backups
• Access controls and authentication
• Secure disposal of confidential information
• Regular security audits and updates

10. Termination

Either party may terminate services with written notice. Upon termination:

• All outstanding fees become immediately due
• Client files will be returned within 30 days
• Confidentiality obligations continue indefinitely
• Work in progress will be completed or transferred

11. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

12. Dispute Resolution

Any disputes will be resolved through:

• Good faith negotiation
• Mediation if negotiation fails
• Binding arbitration as a last resort
• Jurisdiction in the state of our primary business location

13. Intellectual Property

All proprietary methods, processes, and materials remain the property of Desies World. Clients retain ownership of their business and trade data and information.

14. Modifications

These terms may be updated periodically. Continued use of services after changes constitutes acceptance of new terms. Material changes will be communicated in advance.

15. Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms of Service, please contact us: